About Us
- Home
- About Us
About Us
CAI THONG PTE. LTD
At CAI THONG, we take pride in being one of Singapore’s leading providers of aircon servicing, repair, installation, and maintenance. Our goal is simple: to ensure your indoor environment stays cool, comfortable.
We understand the importance of a perfectly functioning air conditioning system. That’s why our skilled technicians are committed to delivering fast and accurate diagnoses for any aircon issues, ensuring effective and lasting solutions.
As part of our dedication to providing top-notch service, CAI THONG utilizes state-of-the-art equipment, advanced technologies, and a team of seasoned professionals with over a decade of experience. We are passionate about setting the standard for reliable and efficient aircon services in Singapore.
Our reputation for quality and customer satisfaction makes us the go-to choice for all your aircon needs. Whether it’s routine servicing, urgent repairs, or expert installations, you can count on CAI THONG to deliver solutions that are timely, dependable, and tailored to your requirements.
We are aircon specialists with more than 14 years of experiences in aircon servicing, aircon repair, aircon maintenance, aircon installations and aircon services of commercial and residential air conditioners and systems. Rain or shine, we will always be there to resolve your air con problems and issues.
Our mission is to serve you to the best of our abilities.
Why Choose Us
We specialize in repairing all types of AC
Experienced Professionals
Our team consists of highly skilled technicians with over 10 years of experience in air conditioning servicing, repair, and installation.
Comprehensive Services
From regular maintenance to emergency repairs and installations, we offer a full range of air conditioning services to meet your needs.
Commitment to Quality
We take pride in our reputation for delivering high-quality services that exceed customer expectations.
Affordable Pricing
Enjoy top-quality aircon services at competitive and transparent prices with no hidden charges.
Common aircon questions
Why is your aircon not cold?
If your aircon is not cooling properly, there could be several reasons for it. Common causes include low refrigerant levels, a dirty air filter, or a clogged condenser. Poor airflow due to blocked vents or coils can also affect cooling efficiency. Another possibility is a malfunctioning compressor or thermostat. It’s also possible that the unit is overworked or needs a thorough cleaning to remove dirt and debris. If your aircon isn’t cooling effectively, it’s best to have it checked by a professional to identify and fix the issue.
Why is your Aircon Leaking or Dripping Water?
If your aircon is leaking or dripping water, it could be due to several reasons. A common cause is a clogged or dirty drain line, which prevents water from draining properly and causes it to overflow. Another possibility is a frozen evaporator coil, often caused by poor airflow, low refrigerant levels, or a dirty air filter. A damaged or rusted drain pan can also lead to leaks. Additionally, improper installation or issues with the refrigerant levels may contribute to water leakage. It’s important to get the unit inspected and repaired to prevent further damage.
Why does your aircon compressor stopped working?
If your aircon compressor has stopped working, it could be due to several factors. A common cause is a malfunctioning capacitor, which is responsible for starting the compressor. Another possibility is a refrigerant leak, which causes the compressor to overheat and shut down. Electrical issues, such as a blown fuse or faulty wiring, can also disrupt the compressor’s operation. Additionally, if the compressor is clogged with debris or the unit is experiencing overheating, it may stop working to prevent further damage. A professional technician can diagnose and repair the issue effectively.
Common service questions
What does your aircon servicing include?
Our air conditioning services are designed to meet all your cooling needs with quality and reliability. We offer Chemical Wash & Overhaul to deeply clean and restore your air conditioning units for optimal performance. Our General Aircon Service ensures regular maintenance to keep your system running smoothly. We also provide professional Aircon Installation for new units and expert Aircon Repair to address any issues quickly and efficiently. Trust us to deliver top-notch service and ensure your comfort all year round!
How do I know if my aircon needs repair?
You may need aircon repair if you notice signs such as insufficient cooling, unusual noises like grinding or buzzing, or unpleasant odors coming from the unit. Other indicators include water leaks, ice forming on the aircon, or a sudden spike in energy bills, which could suggest the system is overworking. Frequent on-and-off cycling or unresponsive controls may also point to underlying issues. If your aircon is not functioning as it should, it’s best to have a professional inspect and repair it promptly to prevent further complications.
What is the difference between general servicing and chemical cleaning?
General servicing involves routine tasks like cleaning filters and checking refrigerant levels, while chemical cleaning is a more intensive process that removes stubborn dirt, grime, and mold from internal components. Chemical cleaning is recommended for units with heavy buildup, while general servicing is ideal for regular maintenance to keep the system efficient.